RULES FOR THE PURCHASE OF GOODS AND SERVICES IN E-SHOP
Current version of the Rules 2022-10-25
1. CONCEPTS
1.1. Seller - MB "Mintico", legal entity code 305699201, address Rumpiškės str. 29-20, Klaipėda, LT-91120, Lithuania, VAT code LT100013784514.
1.2. E-shop - e-shop located at www.mintico.lt.
1.3. You / the Buyer - 1) a natural person who, according to the applicable legislation, is able to enter into transactions that purchase goods for personal consumption (not for business purposes), 2) a legal entity of the Republic of Lithuania purchasing goods as an end consumer (intending to use the goods for representative or other purposes not related to the resale of goods or their use for business, production and provision of services; 3) duly authorized representatives of all the above mentioned persons.
1.4. Rules - these rules, which determine the rights and obligations of the Buyer and the Seller, the conditions of purchase and payment for the goods and services offered by the Seller, the procedure for delivery and return of goods and services, the liability of the parties and other provisions related to the purchase and sale of goods and services in the E-shop.
1.5. Parties / Party - Buyer and Seller together or separately.
1.6. Goods / services - everything traded in the E-shop. The 'goods' specified in the Rules below include services where goods and services are sold in the E-shop, unless otherwise specified in the Rules.
2. GENERAL PROVISIONS
2.1 These Rules are a mandatory legal document which establishes the rights, obligations and responsibilities between the Buyer and the Seller, as well as other provisions related to the purchase and sale of goods and services offered by the Seller when the Buyer purchases goods or services in the E-shop.
2.2. In order to use the E-shop and purchase the goods and services, the Buyer must agree to the Rules. After the Buyer confirms the familiarization and consent to the Rules, he undertakes to comply with them. By purchasing the goods and services in the E-shop, the Buyer agrees with the application of the Rules and confirms that he has understood them. If the Buyer has not read and/or understood the Rules or disagreed with them, he / she may not purchase the goods and services in the Store.
2.3. The Buyer, confirming that he / she has familiarized himself / herself with the Rules and understood them, also confirms that the Buyer meets the definition specified in the Buyer's concept.
2.4. The Seller has the right to change the Rules at any time at its discretion. Changes to the Rules shall take effect after their publication in the Store. If the Buyer uses the Store in any way after the publication of the changes to the Rules, he / she shall be deemed to accept all changes to the Rules.
3. CONCLUSION OF THE PURCHASE AND SALE AGREEMENT
3.1. Registered and unregistered users can make purchases in the e-shop.
3.2. The Purchase and Sale Agreement shall be concluded between the Seller and the Buyer. The legal relationship between the Purchase and Sale and the contract between the Seller and the Buyer shall be deemed concluded when:(i) the Buyer submits the order by forming a cart of goods, (ii) the Buyer chooses the method of delivery or pick-up, (iii) the Buyer chooses the method of payment and fully pays the order.
3.3. The Seller confirms the Buyer's order by sending the order information and confirmation message and VAT invoice by e-mail. In cases where the Buyer does not agree with all or part of the Rules, he may not order the goods. The Buyer may form a cart only if he / she agrees to the Rules.
3.4 The Seller has the right to send or show the Buyer other interim notices prior to the conclusion of the purchase and sale agreement, for example, about the payment required or confirmation that payment has been received.
4. BUYER'S RIGHTS
4.1. The Buyer has the right to buy in the E-shop in accordance with the Rules, other instructions and instructions of the Seller and legal acts of the Republic of Lithuania.
4.2. The Buyer-Consumer has the right to withdraw from the purchase and sale agreement concluded when purchasing goods in the E-shop by notifying the Seller in writing no later than within 14 (fourteen) days in accordance with the procedure established by these Rules and the Civil Code of the Republic of Lithuania.
4.3. The Buyer also has the right to return and / or replace defective and / or improperly completed goods, to use the guarantees applicable to the goods.
4.4 The Buyer also has other rights provided for in the Rules and / or legal acts of the Republic of Lithuania.
5. BUYER'S OBLIGATIONS
5.1. The Buyer is obliged to pay the price of the ordered goods and their delivery to the Buyer, as well as other payments (if any, when concluding the contract), as well as to pay the cost of returning the goods if they are borne by the Buyer.
5.2. The Buyer undertakes to accept the ordered goods according to the chosen method of delivery of the goods. In such a case, if the Buyer chooses the delivery of the goods by picking up the goods from the place indicated by the Seller, the Buyer undertakes to do so within the time limit set by the Seller.
5.3. The Buyer has a duty to inspect the goods by accepting them. In such a case, if the Buyer notices the damage to the package of goods from the E-shop, clearly visible defects of the goods, other non-conformity of the goods with the goods ordered by the Buyer, the Buyer must immediately inform the Seller. The Buyer must inform the Seller about the defects in the quality of the goods by e-mail klausk@mintico.lt or by phone +37062666288.
5.4. The Buyer undertakes not to use the E-Shop in a manner that may endanger the proper functionality, safety, integrity of the E-Shop or restrict the access of other persons to the Store. The buyer has a duty to use the E-shop only for legitimate purposes.
5.5. The Buyer also has a duty to comply with other requirements set forth in the Rules and legal acts of the Republic of Lithuania.
6. SELLER'S RIGHTS
6.1. The Seller has the right to suspend or terminate the E-Shop at any time, at its sole discretion, without notice to the the Buyer. After the suspension of the E-shop, the orders made by the Buyers are completed, however, from the date of suspension or cessation established by the Seller, new orders are no longer accepted.
6.2. The Seller has the right to contact the Buyer if the Seller has any doubts about the order or it is necessary to clarify the Buyer's information in order for the Seller to properly execute the order.
6.3. The Seller has the right to cancel the Buyer's order under the conditions and procedure provided for in the Rules.
6.4. The Seller has other rights provided for in these Rules or legal acts of the Republic of Lithuania.
7. SELLER‘S OBLIGATIONS
7.1. The Seller has a duty to respect the Privacy of the Buyer, to protect the confidentiality of his data in accordance with the Rules and the laws of the Republic of Lithuania and the Privacy Policy of the E-shop.
7.2. The Seller undertakes to deliver the ordered goods to the Buyer according to the delivery method chosen by the Buyer, or to prepare the goods for pick-up if this method of delivery of the goods is chosen.
7.3. In accordance with the procedure established by the Rules and the laws of the Republic of Lithuania, the Seller undertakes to accept the goods returned by the Buyer.
7.4. Unable to provide the Buyer with the ordered goods, the Seller undertakes to return the money paid by the Buyer for the missing item or for the entire order within 14 days.
8. PRICES OF GOODS AND PROCEDURE FOR PAYMENT OF GOODS
8.1. All prices of goods sold in the e-shop are indicated in euros, together with value added tax (VAT).
8.2. In order to order and purchase goods from the E-shop, the Buyer pays for them as follows: 1. Via Paysera system (e-banking). 2. By bank transfer. 3. Via myPOS system (debit and credit cards).
8.3. The goods are sold to the Buyer at prices valid in the E-shop at the time of placing the order. The specific price of the goods and the amount payable for the goods are shown to the Buyer after the formation of the cart of goods.
8.4. If the Buyer does not agree with the indicated price, he cannot continue the procedure for ordering the goods and order the goods.
8.5. The price of the goods does not include the price of delivery of the goods and the price of the services that the Buyer can order from the Seller. Unless otherwise stated, the delivery service and other services are paid for. The prices of these services and the procedure for their calculation and payment are indicated in the Store.
8.6. When purchasing goods in the Store, payment can be made in the ways indicated in the Store.
8.7. Product purchase documents – order information, VAT invoices, are submitted to the Buyer electronically. These electronic procurement documents are valid without a signature.
9. DELIVERY AND WITHDRAWAL OF GOODS
9.1. After the Buyer has made the order and paid for the goods, the Seller undertakes to prepare the goods ordered by the Buyer within 1-3 working days and to transfer them to the parcel delivery service.
9.2. If the ordered goods are not in the warehouse and the item is to be shipped from warehouses in Europe, the preparation time of the product is 3-7 working days.
9.3. The time of preparation and delivery of the goods is indicated next to each item.
9.4. The Buyer has the opportunity to choose the method of delivery. The E-shop offers delivery services of the following companies: For delivery in Lithuania: UAB DPD Lietuva / UAB Omniva LT / AB Lietuvos Paštas. For delivery outside Lithuania: DHL / GLS / UPS / INPOST.
9.5. Information about opening hours, delivery times and services of the parcel delivery companies referred to point 9.4 are indicated on their websites.
9.6. If the Buyer chooses the delivery of the goods, the Seller may deliver the goods himself or through an authorized representative or through a courier. After selecting the delivery of the goods, the Buyer undertakes to accept the goods himself and must have a valid identity document. If the Buyer is unable to accept the delivered goods himself and the Seller delivers them (himself or via courier) to the address indicated by the Buyer, then the Seller shall be deemed to have properly delivered the goods and the Buyer may not make claims to the Seller regarding the delivery of the goods to the wrong person.
9.7. The Seller has the right, at his discretion, to choose a delivery method other than that chosen by the Buyer when placing the order of the goods, if this is necessary for the proper delivery of the goods. The Seller must inform the Buyer about such changes using the Buyer's contact details provided in the order.
9.8. If the Seller indicates the delivery, shipping or pick-up fees in the E-shop, the Seller has the right to change them at his discretion. Valid rates are indicated in the order forming window so that the Buyer has the opportunity to familiarize with them before confirming the order.
9.9. If the Seller indicates in the E-shop the terms of delivery, shipping or collection of the goods, the Seller has the right to change them at his discretion. Valid terms are indicated in the order formation window so that the Buyer has the opportunity to familiarize with them before confirming the order.
9.10. The time limit for delivery of goods to the Buyer begins to run: 1. From the moment of payment for the goods and sending the order confirmation to the Buyer by e-mail, when the order is placed before 14:00 on business days. 2. From the next business day, when the order is placed after 14:00 on business days or on weekends or public holidays.
9.11. The Seller is exempted from liability for violation of the terms of delivery of goods if the goods are not delivered to the Buyer or are not delivered in time due to the fault of third parties or due to circumstances dependent on the Buyer.
9.12. After the Buyer accepts the shipment without comments, it is considered that the goods were delivered in the intact packaging, the quantity, quality and assortment of goods comply with the terms of the Sales Contract, and additional services related to the sale and delivery of the goods were performed properly.
9.13. The Seller is not responsible for the fact that the color, shape, smell or other parameters of the goods specified in the E-shop may not correspond to the actual size, shape, color of the goods, the Buyer's imagination due to the characteristics of the monitor used by the Buyer, subjective assessment of the Buyer.
9.14. The risk of accidental death or breakdown of the goods passes to the Buyer from the moment the goods are handed over to the Buyer or his authorized representative or the person who accepted the goods at the delivery address indicated by the Buyer.
9.15. The terms and prices of the shipping companies for the delivery of goods are indicated at TERMS OF DELIVERY OF GOODS.
10. RETURN, REPLACEMENT OF GOODS
10.1. The rules for returning and replacing the seller's goods purchased in the E-shop are indicated at RULES FOR THE RETURN AND REPLACEMENT OF GOODS.
10.2. The rules for returning goods are an integral part of these rules. By agreeing to the rules for the purchase of goods and services in the E-shop, the Buyer also agrees with the rules for returning the goods.
11. BUYER'S DATA PROTECTION AND PRIVACY POLICY
11.1 The Seller takes care of the buyer's data protection and privacy when the Buyer uses the E-shop.
11.2. The Seller's Privacy Policy is indicated at PRIVACY POLICY.
11.3 Privacy Policy is an integral part of these Rules. By agreeing to the rules for the purchase of goods and services in the E-shop, the Buyer also agrees with the privacy policy.
12. MARKETING MEASURES APPLIED BY THE SELLER
12.1 The Seller may, at its discretion, execute various promotions, apply discounts on goods, carry out other marketing measures. The Seller has the right to cancel and change the established promotions, discounts and other marketing tools unilaterally, without notice. Amendments or withdrawals shall be valid from the moment they are made.
12.2. When the Buyer has purchased an item that was sold by the Seller with a discount or gift, or the Buyer has paid by gift card, and the Buyer exercises the intended right of return of the goods, only the amount actually paid for the product is returned to the Buyer.
13. LIABILITY OF THE PARTIES
13.1 The Buyer must use the E-shop only for legitimate purposes and for the purposes permitted by the Rules and applicable legal acts and is responsible for violations of this obligation.
13.2 The Buyer undertakes to ensure that the data provided by the Buyer using the E-shop is correct, relevant and accurate. If the Buyer indicates incorrect data, the Seller shall not be liable for the consequences arising therefrom.
13.3 The Buyer is responsible for the security of his registration data and undertakes not to disclose them to third parties. The Seller shall not be liable for the consequences arising from the disclosure of the Buyer's information to third parties.
13.4 If the Buyer provides his / her data to a third party who uses the E-shop using this data, the Seller considers such person to be the Buyer and is subject to all rights and obligations applicable to the Buyer.
13.5. The Seller shall be exempted from any liability in cases where when losses arise due to the fact that the Buyer, regardless of the Seller's recommendations and his obligations, has not familiarized with the Rules and / or the Sales Contract, although such possibility has been granted to him.
13.6 If the Seller's Store contains links to the websites of other companies, institutions, organizations or persons, the Seller is not responsible for the information contained therein or the activities carried out, does not supervise, control and does not represent those companies and persons.
13.7. In the event of damage, the guilty party shall compensate the other party only for direct losses.
13.8 The Seller shall not be liable for non-performance of the sales contract and / or non-delivery or late delivery of the goods, if this was due to the fault of third parties or due to circumstances beyond the Seller's control and reasonable foreseeable at the time of conclusion of the Sales Contract and could not prevent the appearance of these circumstances or their consequences (force majeure circumstances). If the above circumstances last more than 1 (one) month, the Parties may terminate the Sales Agreement by mutual agreement.
14. FINAL PROVISIONS
14.1 The Rules and the purchase and sale agreement and the legal relations between the Buyer and the Seller are regulated by the applicable legal acts of the Republic of Lithuania and the European Union.
14.2. The Seller has the right to change the Rules at his discretion, unilaterally, without further notice. The changes take effect from the moment they are placed in the E-shop and are mandatory for the Buyer who wants to use the E-shop.
14.3. The information provided on the Seller's E-shop website is considered to be provided to the Buyer in writing.
14.4. The Seller may at any time transfer his rights and obligations arising from these Rules to third parties without the Buyer's consent and without notifying him.
14.5 In case of disagreement between the Buyer and the Seller, they shall be settled by negotiation. If the Parties fail to reach an agreement, disputes shall be finally settled in accordance with the procedure established by the laws of the Republic of Lithuania.
14.6. The Buyer-Consumer may submit a request and / or complaint regarding the purchase of a product or service in the Store to the State Consumer Rights Protection Service (Vilniaus St. 25, 01402 Vilnius, tel. 8 5 262 67 51, fax 8 5 279 1466, e-mail tarnyba@vvtat.lt, website www.vvtat.lt, its territorial subdivisions in counties) or fill in the application form on the Electronic Consumer Dispute Resolution Platform accessible at the address http://ec.europa.eu/odr/. This condition does not apply to Buyers – entrepreneurs.